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After Care

The foundation of MPS's 'After Care' customer service are the people. From routine maintenance to customer specific advice, our experienced service engineers are available to help keep your press lines running at optimal performance.

'After Care' customer service focuses on maintaining the press in optimal condition through:

  • Performing routine maintenance 
  • Problem-solving helpdesk
  • Spare parts, supply and advice
  • Training programs for the operators
  • and more

All MPS presses are equipped with remote diagnostic controls to ensure fast assistance. 

From installation to ongoing support, customer service remains our top priority.

Download the infographic with facts about MPS' world wide service here.

Operator and engineer training
MPS offers training courses exclusively for operators and engineers. 

Our experienced Print Experts can help your operators and engineers with hands-on training combined with practical knowledge, in an interactive training environment. Their skills (and confidence) will visibly reach the next level.

Details about the training programs, dates, costs and how to register are available via the links below:
- Operator training
- Engineer training

   Button Register Operator Training                    Register Engineer Training                

Contact

MPS provides a central service organization in Arnhem available to support you on weekdays from 06.00 until 22.00hr CET and on Saturdays from 08.00 until 18.00hr CET via the expert helpdesk available at:

Service Support hotline
+31 26 760 15 05 (option 1, Support)
support@mps4u.com

For all inquiries regarding general MPS service maintenance requests, inspection visits and engineer visit planning:

General Service hotline
+31 26 760 15 05 (option 2, Service)
service@mps4u.com

For support in ordering spare parts: 
Service Spares hotline
+31 26 760 15 05 (option 3, Spares)
spares@mps4u.com